plushph Responsible Gaming

You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets. This is one of the most effective ways to keep your spending predictable and within your personal budget. Limits take effect immediately when you lower them, and any increase requires a short cooling-off period for your protection. We encourage all players to set a deposit limit when they first register on the platform.

Long gaming sessions can pass quickly, especially on mobile. plushph lets you set session time reminders so you receive a notification after a chosen period of play — whether that is 30 minutes, one hour, or longer. These reminders are gentle prompts, not hard stops, giving you the awareness to decide whether to continue or take a break. Staying aware of how long you have been playing is a simple but powerful habit. You can update your reminder preferences at any time from your account dashboard.

If you feel you need a short pause from gaming, our Take a Break feature lets you temporarily suspend your account for a set period — from 24 hours up to several weeks. During this time, you will not be able to log in, place bets, or make deposits. This is a voluntary, self-initiated tool designed to give you breathing room without permanently closing your account. When the break period ends, your account is automatically restored with all your preferences intact. We recommend using this feature proactively, before gaming starts to feel like a burden.

For players who feel they need a longer or permanent break, self-exclusion is available. You can request a self-exclusion period of six months, one year, or indefinitely, and during this time your account will be fully suspended with no possibility of reactivation until the period expires. Indefinite self-exclusion requires a formal request to our support team and a minimum cooling-off period before any reversal is considered. We take self-exclusion requests seriously and process them promptly. If you are struggling with your gaming habits, self-exclusion is a strong and supported step in the right direction.

Your full gaming and transaction history is available at any time from your account. Reviewing your activity regularly is one of the best ways to stay honest with yourself about how much time and money you are spending. You can filter by date range, game type, or transaction category to get a clear picture of your habits. Transparency is a core part of responsible gaming, and we make it easy to access this information without needing to contact support. Knowledge of your own patterns is the first step toward healthy, sustainable play.

Reality check prompts appear at regular intervals during your gaming session to display how long you have been playing and your net session result. These on-screen messages are designed to cut through the immersive nature of gaming and bring you back to a clear-headed perspective. You can customise the frequency of these prompts to suit your preferences. Many players find that a simple, factual reminder of elapsed time and spend is enough to encourage a healthy pause. This feature is active by default for all registered players on the plushph platform.